Last Updated: 2 February 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you and West Avion ("Company", "we", "our", or "us") concerning your access to and use of our website westavion.com and our residential solar panel installation services.
By accessing our website or engaging our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you must not use our website or services.
West Avion provides professional residential solar panel installation services, including but not limited to:
Specific service details, pricing, and terms will be outlined in individual service agreements or quotations provided to clients.
Initial consultations are provided to assess your property's suitability for solar panel installation and discuss your energy requirements. Quotations provided are valid for 30 days unless otherwise specified and are subject to site verification and any necessary regulatory approvals.
Quotations are estimates based on information available at the time of assessment. Final costs may vary if site conditions differ from initial evaluation or if additional work is required.
As a client, you agree to:
Once you accept our quotation and sign a service agreement, we will:
Installation timelines are estimates and may be affected by factors including weather conditions, permit processing times, and equipment availability.
Payment terms will be specified in individual service agreements. Standard payment structures typically include:
All payments are due within the timeframes specified in your service agreement. Late payments may incur additional charges as permitted by law.
Our solar panel installations come with comprehensive warranties:
Specific warranty terms will be detailed in your service agreement and warranty documentation provided upon installation completion.
We offer ongoing maintenance services to ensure optimal system performance. While solar panel systems require minimal maintenance, we recommend regular professional inspections. Maintenance services are available through scheduled service agreements.
Warranty coverage may require adherence to recommended maintenance schedules and use of authorized service providers.
You may cancel your service agreement within 14 days of signing under the Consumer Contracts Regulations. After this period, cancellation terms will be as specified in your individual service agreement.
If installation has commenced, you may be responsible for costs incurred up to the cancellation date, including materials ordered and work completed.
To the fullest extent permitted by law, West Avion's liability for any claims arising from our services is limited to the amount paid by you for those specific services. We are not liable for:
Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
You grant us reasonable access to your property for the purposes of assessment, installation, maintenance, and warranty work. We will take reasonable precautions to minimize disruption and protect your property during our work.
You are responsible for ensuring that the work area is safe and accessible, and for securing any pets during our visits.
All content on our website, including text, graphics, logos, images, and software, is the property of West Avion or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the website. Prohibited uses include:
We may partner with third-party providers for certain aspects of our services, such as financing options or specialized equipment. We are not responsible for the acts or omissions of these third parties, though we select partners carefully based on their reputation and reliability.
Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.
If a dispute arises concerning our services, we encourage you to contact us first to resolve the matter informally. If we cannot reach a satisfactory resolution, disputes will be governed by the laws of England and Wales, and you agree to the exclusive jurisdiction of the courts of England and Wales.
We are not liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to acts of God, severe weather, pandemics, government actions, or supply chain disruptions.
We reserve the right to modify, suspend, or discontinue any aspect of our services with reasonable notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of services.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms remain in full force and effect.
These Terms, together with any service agreements and our Privacy Policy, constitute the entire agreement between you and West Avion regarding your use of our website and services, superseding any prior agreements.
We may update these Terms periodically to reflect changes in our practices or legal requirements. We will post the updated Terms on our website with a revised "Last Updated" date. Continued use of our website or services after changes constitutes acceptance of the updated Terms.
If you have questions or concerns about these Terms of Service, please contact us:
West Avion
707 London Rd, Bridgeton
Glasgow G40 3AS
United Kingdom
Phone: +44 141 556 7600
Email: info@westavion.com